RETURN POLICY
SALE RETURN POLICY
*Any item purchased under $35 ( even if total order is more) can only be exchanged for sizing and purchaser must cover any shipping costs.*
Any items above $35 can be exchanged or returned for store credit
BLACK FRIDAY SALE POLICY
***All items bought between 11/17/24- 12/1/24 that are purchased with 50% off can only be returned for a different size. If marked FINAL SALE there can be no returns or exchanges****
POLICY
We want you to love love love your TRUSSO SWIM items which is why we offer returns & exchanges on items (that aren't marked final sale) for store credit...... provided that:
- There is no damage
- It is returned within 14 days of delivery
- It is returned in original packaging.
- It is unworn with all tags attached.
**Only the first returns/exchanges of every order will be covered by us- every exchange after that will have to be covered by the buyer.
** ALL items labeled FINAL SALE cannot be returned or exchanged **
FREE U.S RETURNS - HOW TO RETURN
- Email Trussoswim@trussoswim.com with your order number and name of items you wish to return.
- We will email you a form to include in your returning parcel with a FREE return label attached
- Check your items to ensure they are in perfect condition as TRUSSO SWIM will not accept any items returned damaged in any way.
- Once we receive your return, we will email you store credit in the form of a gift card which can be used storewide
INTERNATIONAL RETURNS
We do not cover ANY international shippings**- Please email trussoswim@trussoswim.com with your:
1. Order number
2. Items being returned
3. Tracking Number
- We are not responsible for any brokerage fees and import tax- Items will be returned to you if upon delivery there are fees.
- All returns are issued store credit only* Any fee charges will be deducted from store credit if covered. If not it will be sent back to you.
IN THE EVENT OF A FAULTY ITEM**
- Please email Trussoswim@trussoswim.com with your order number and an image of the fault within 7 days of delivery so our team can arrange a replacement, store credit or refund as soon as possible
- Any faults that occur after 2 months will not be accepted
**Refunds will only be issued if the item is deemed faulty**